Privacy Policy

Last updated: 10 November 2026

People & Spaces is the trading name of Emilie Heinonen, an interior design and interior architecture studio based in Bristol. This policy explains what personal information we collect through this website and in the course of our work, how we use it, and your rights.

Who is responsible for your data

Emilie Heinonen, trading as People & Spaces, is the data controller, registered with the Information Commissioner's Office under reference ZC184367.

  • Address: People & Spaces 3rd Floor, Old Stock Exchange, St Nicholas Street, Bristol, BS1 1TG GB

  • Email: emilie@peopleandspaces.co.uk

If you have any questions about this policy or how your information is handled, please get in touch using the details above.

What we collect and why

When you send an enquiry. If you contact us by email or through the contact form, we collect your name, email address, phone number if you give it, and what you tell us about your project. We use this to reply and discuss your project. Our lawful basis is legitimate interests, or taking steps towards a contract at your request.

When you become a client. We hold your contact details, property address, plans, photographs, project correspondence and invoicing details. We use these to carry out the design work and keep business records. Our lawful basis is our contract with you, and legal obligation for tax records.

When you sign up to the newsletter. We collect your email address in order to send occasional news and inspiration. Our lawful basis is your consent, which you can withdraw at any time using the unsubscribe link.

When you visit the website. Technical information is collected, such as your IP address, browser, device and the pages you view. We use this to keep the site secure and understand how it is used. Our lawful basis is legitimate interests for essential functions, and consent for analytics.

We only collect what we need, and we never sell personal information.

Photographs of completed projects are only published with the client's agreement, and never with names or addresses that identify a home without permission.

Cookies

This website is hosted by Squarespace. It uses a small number of essential cookies that the site needs in order to work. Analytics and performance cookies are only set if you accept them in the cookie banner. You can change your mind at any time by clearing cookies in your browser. Squarespace publishes a full list of the cookies it uses at The cookies Squarespace uses

Who we share information with

We share personal information only with the services that help us run the studio, and only as far as they need it:

  • Squarespace, which hosts this website, processes form submissions and provides site analytics

  • Substack, which hosts our newsletter and stores subscribers' email addresses

  • Google Fonts and Adobe Fonts, which supply the typefaces on this site and may receive your IP address and device information when a page loads

  • Our email, file storage and accounting providers, and our accountant, for client records

  • Trusted collaborators on your project, such as surveyors, joiners and contractors, where needed to carry out the work

Some of these providers are based outside the UK, including in the United States. Where information is transferred abroad, it is protected by safeguards recognised under UK data protection law, such as the UK-US data bridge or standard contractual clauses.

How long we keep information

  • Enquiries that do not become projects: up to [12 months]

  • Client project files: [6 years] after the project ends

  • Invoices and financial records: at least 5 years after the relevant tax return deadline, as HMRC requires

  • Newsletter details: until you unsubscribe

We keep information secure using password-protected accounts and reputable providers, and delete or anonymise it when it is no longer needed.

Your rights

Under UK data protection law you have the right to:

  • Ask for a copy of the information we hold about you

  • Ask us to correct anything that is wrong or incomplete

  • Ask us to delete your information

  • Ask us to limit how we use it, or object to our using it

  • Ask for your information in a format you can take elsewhere

  • Withdraw consent at any time, where we rely on consent

To use any of these rights, email emilie@peopleandspaces.co.uk. We will reply within one month and there is no charge.

Complaints

If you are unhappy with how your information has been handled, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.